Patient Feedback

I was very pleased, comfortable and at eased with the whole service.

NUPAS Preston

Both the phone consultation and the in person appointment was both professional and supportive towards my needs. Thank you!!!

NUPAS Maidenhead

Fantastic team who really made me feel supported and safe. Huge appreciation

NUPAS Pills by Post

I was grateful and thankful with my treatment, and to the doctor who saw me. I surely will recommend this place, it’s a five out of five for me 🙂

NUPAS Reading

All the staff today were absolutely lovely and it was a very welcoming non-judgmental environment. An overall amazing service!

NUPAS Stoke

The atmosphere at NUPAS was really lovely, and I was made to feel so at ease in their company.

NUPAS Oxford

Would highly recommend to anyone, I felt so comfortable with how I was treated from start to finish. The lady who dealt with me was so lovely and made me feel so at ease.

NUPAS Cannock

Very lovely and respectful people, and very helpful and informative. Good service to have and very much appreciated.

NUPAS Aylesbury

Amazing staff, great support felt very welcome and non-judgemental.

NUPAS Twickenham

The whole process from phone consultation to being seen in the clinic made me feel well-looked after. The nurse in the Kilburn clinic was particularly fantastic!

NUPAS Kilburn

Non-judgemental and very supportive

NUPAS Manchester

Thank you for being accessible and a safe space. This is an incredibly difficult thing to go through. Everyone could not have been kinder. Thank you.

NUPAS Leeds

So grateful for the care, professionalism, and kindness of everyone I spoke to at NUPAS. It can be quite scary and overwhelming, but my mind was put completely at ease by the fantastic nurse I saw this morning. I couldn’t be happier with the help and support I’ve been provided!

NUPAS Burton on Trent

I can’t thank you enough for the service you provide. Everyone who looked after me made me feel safe, calm and empowered about my choice. All my questions were answered, and I wasn’t left waiting for long for appointments or call-backs. Your staff are highly skilled, warm and caring. I feel incredibly lucky to have been able to access your service. Thank you.

NUPAS Surbiton

I felt safe in the hands of NUPAS. Thank you

NUPAS Blackpool

Everything was good.

NUPAS Woolwich

Amazing clinic. All the staff are extremely kind and understanding and have really helped me feel comfortable and provided me with treatment very quickly. 100% recommend this clinic.

NUPAS Bolton

Everyone was very attentive, including the midwife who was also informative and helpful.

NUPAS Finchley

I cannot tell you how wonderful the staff at this branch were to me. I was incredibly nervous about the whole situation, but the staff were kind, professional, knowledgeable, friendly, welcoming and very calming. Each staff member, from the one who registered me, to the doctor who performed my scan and the doctor who gave me the medication, were all incredibly kind and answered all the questions I had. I felt me and my comfort was the upmost priority for staff and they were very attentive at each stage to make sure I was okay and certain about my decisions etc

NUPAS Battersea

Lovely lady, very understanding and considerate, making the process as easy and informative as possible.

NUPAS Tameside

My telephone consultation with XXX put me at ease completely, she explained everything thoroughly and was so lovely! When I attended for treatment I saw XXX, who again was incredible! I was worried about being judged but they are a great asset to your team. Thank you.

NUPAS Manchester

Every member of staff was amazing at the clinic. No judgement made and they were very caring.

NUPAS Bolton

From consultation phone call to meeting the nurse at the face to face was lovely. I was made to feel relieved, understood and comfortable throughout the whole process. Thank you

NUPAS Preston

I appreciate the kindness of staff, and their non-judgemental environment.

NUPAS Blackpool

Very kind and informative.

NUPAS Leeds

Anytime you call they respond and they provide quality services.

NUPAS Clapham Junction

NUPAS have been fantastic to me I couldn’t thank them more from start to finish they have all been so helpful and lovely so thank you so much.

NUPAS Burton on Trent

Made me feel comfortable in a scary situation.

NUPAS Woolwich

Absolutely lovely team of professional ladies. Informative, friendly and made the whole process not so overwhelming and scary. They are absolute stars.

NUPAS Cannock

Nupas made me feel very comfortable and at ease. Thank you!

NUPAS Twickenham

Staff were fantastic – no judgement, friendly and welcoming. Thank you!

NUPAS Stoke

All the staff at Surbiton NUPAs are really friendly and make you feel safe.

NUPAS Surbiton

My doctor/nurse was absolutely wonderful! They calmed all of my nerves and explained everything wonderfully! 🙂

NUPAS Aylesbury

My nurse was so lovely, she made the experience as comfortable as it could be. She put me at ease straight away and her natural warmth made me feel like I could ask her questions. Very grateful for her kindness today.

NUPAS Kilburn

Everyone I have spoken to and seen has been incredibly kind and supportive and have made this process much easier. Thank you.

NUPAS Reading

My nurse was lovely and made me feel less on edge about everything. I was given all the information needed.

NUPAS Finchley

Each staff member I had were all friendly and warm, making this experience for me a lot easier helping me with any worries. Thank you!

NUPAS Maidenhead

Really appreciate this service for all the women in need, everyone is so friendly and make you comfortable.

NUPAS Essex

The midwife I had my consultation with was absolutely incredible. Very polite, understanding, non-judgmental and just a general pleasure to speak to even under difficult circumstances. The service was quick, efficient, and I can’t thank the service enough for helping me during an extremely stressful time.

NUPAS Pills by Post

The help I received from NUPAS was invaluable. A great service.

NUPAS Battersea

Very friendly staff who addressed my concerns, making me feel comfortable and at ease.

NUPAS Manchester

The staff at Tameside are really welcoming and explain everything in detail in a way that you can understand.

NUPAS Tameside

The nurse was really friendly and warm, she made me feel comfortable. The lady at the reception was really welcoming as well. Both provided a lovely service.

NUPAS Essex

The service was excellent and well explained both on the telephone consultation and in person. I would 100% recommend Nupas.

NUPAS Bolton

I spoke to XXX for my phone consultation and she was amazing. She was so reassuring, so professional, and made me feel so at ease with my decision. I cannot thank her enough.

NUPAS Preston

The kind support I received was well appreciated.

NUPAS Blackpool

Thank you to the nurse I saw. She made me feel calm and explained the process thoroughly. She also demonstrated care and understanding.

NUPAS Leeds

Friendly staff, so professional, made me feel comfortable.

NUPAS Burton on Trent

The staff members that I saw were incredibly knowledgeable, friendly and supportive. Some of the best healthcare I’ve ever received.

NUPAS Clapham Junction

Thank you

NUPAS Woolwich

My doctor was really nice and friendly, and made this experience easy and smooth for me. Thank you 🙂

NUPAS Twickenham

Very kind and respectful people that created a great experience. Thank you.

NUPAS Haringey

Great team, professional service. Top team at Cannock.

NUPAS Cannock

Professional and caring staff who were very efficient.

NUPAS Kilburn

The Nupas staff were very lovely and caring with a compassionate nature.

NUPAS Stoke

Very kind and supportive team, that made me feel well looked after and safe.

NUPAS Surbiton

The lady who made sure everything went smoothly was so nice and considerate.

NUPAS Aylesbury

I had a great experience with Nupas. I felt listened to and supported, and everyone that I spoke to was kind and patient. The lady who did my scan was put me at ease and answered all my questions. This has helped me greatly, as I was initially worried and stressed. Thank you.

NUPAS Oxford

Very friendly staff. The midwife was very knowledgeable and communicated very clearly. Many thanks for the service.

NUPAS Finchley

I received excellent service. Everyone I spoke to over the phone and in person was very empathetic and kind. I felt very safe and well informed throughout the process.

NUPAS Reading

Friendly and empathetic conversation. Extremely thorough and informational. I felt supported, comforted and well informed. Thank you!

NUPAS Pills by Post

The staff members I spoke to on the phone were amazing. I was a bit apprehensive, but they made me feel comfortable knowing I could call anytime I needed help. Thank you.

NUPAS Battersea

Amazing staff made it as comfortable and relaxed as it could have been.

NUPAS Finchley

I was treated with dignity and respect and no judgments were made. The midwife who carried out my consultation was so kind and put me at ease straight away.

NUPAS Pills by Post

All the staff I talked to were very lovely and supportive. They helped answer all the questions I had and talked about any worries or concerns that I had.

NUPAS Manchester

I had a call consultation with one of the midwives, and she was so nice to me in explaining everything that I needed to be aware of for the entire process. Thank you!!

NUPAS Preston

I felt very comfortable with my experience and was put at ease through the whole process, from me booking on the phone to coming into the clinic, everyone has been so friendly.

NUPAS Tameside

Everyone was super lovely and all my questions were clearly answered.

NUPAS Leeds

Team members were fantastic , very professional and considerate. I didn’t feel judged or pressured thank you

NUPAS Bolton

I was made to feel like my opinions really mattered, and I was also well supported.

NUPAS Burton on Trent

Everyone I spoke to either on the phone or in person, was incredibly lovely and very supportive and helpful

NUPAS Blackpool

Amazing service, friendly, caring and efficient staff.

NUPAS Cannock

Both midwives were lovely and really reassuring and non-judgemental. Thank you so much for helping me.

NUPAS Woolwich

The receptionist and nurse who took me through the process was very kind hearted and welcoming, very empathetic. I was also explained everything, with them taking their time to make sure I understood everything correctly

NUPAS Stoke

My clinician was very friendly, made me feel at ease and very comfortable. I love how kind and friendly the whole team were.

NUPAS Twickenham

It felt lovely talking to a experienced medical provider, it felt comfortable and I loved it. Thanks.

NUPAS Aylesbury

All contact with NUPAS was positive, and all the staff were understanding and non judgemental in providing me with holistic care. Thank you.

NUPAS Surbiton

The lady in the clinic made me feel very comfortable and was so kind when I felt so nervous and scared about today, so a big shout out to her. Thank you 🙂

NUPAS Oxford

Very friendly staff, informative throughout the process, felt very well looked after.

NUPAS Kilburn

Very professional nurse, clear, understanding, empathetic and caring. Good at giving advice.

NUPAS Reading

The medical practitioner was extremely accommodating to my needs and informative.

NUPAS Essex

NUPAS staff helped me make a very difficult and emotional situation easier to handle. I felt that my needs and concerns were taken into consideration and I felt supported. Thank you

NUPAS Battersea

Friendly advice and support. I would definitely recommend to others if required.

NUPAS Preston

All the members of staff were wonderful, kind, caring and gentle.

NUPAS Surbiton

Very understanding to my situation. The Nupas team also made me feel very welcome and calm in circumstances like this. Thank you Nupas.

NUPAS Essex

I was very anxious about every call and appointment, but I left feeling much happier, with no judgement, with everyone being very understanding. Thanks.

NUPAS Twickenham

The nurse was friendly , informative and went through the procedures well. I felt well informed during the consultation.

NUPAS Leeds

Wonderful staff! I felt extremely comfortable and safe. Everyone I came into contact with was incredibly understanding, empathetic and gentle 🙂

NUPAS Bolton

I felt very cared for and looked after 🙂

NUPAS Tameside

All staff are lovely, welcoming and professional. The Nupas team made me feel comfortable and supported through a difficult and sensitive time.

NUPAS Manchester

This is not a very easy decision, so its quite beautiful to be attended to by very kind, warm professional nurses like mine today. It made today easier for me. Thanks.

NUPAS Woolwich

Very polite and understanding people, and I highly recommend them.

NUPAS Blackpool

Everyone was really nice and friendly making me feel very comfortable.

NUPAS Wandsworth

The midwife was very calm and kind and put me at ease.

NUPAS Oxford

Very attentive nurses made me feel at ease. All the information and procedures were thoroughly explained.

NUPAS Finchley

Every member of staff I came across were so amazing. Very professional and clean. The staff had lovely bedside manner and were very understanding and made me feel very comfortable and at ease. I’d definitely recommend to anyone.

NUPAS Haringey

The nurse and midwife were really lovely and friendly, made me feel very comfortable and supported.

NUPAS Battersea

Lovely ladies made me feel sure I was okay throughout the appointment. Reassuring and friendly staff made if feel like I was in a safe place.

NUPAS Burton on Trent

I saw the loveliest nurse ever! She made me feel so comfortable and at ease.

NUPAS Reading

Non-judgemental, extremely friendly staff, quick and easy process booking and appointment.

NUPAS Cannock

I felt at ease, comfortable and listened to. I felt I was seen and my individual situation was listened to.

NUPAS Stoke

An amazing service. The nurse who I spoke to was a wonderful human being. She put me at ease and spoke to me in the kindest most professional manner possible. It was 5pm on a Friday which isn’t a good time for anyone and you would never have known it was so close to the end of the day. I can’t thank NUPAS enough for the service I received. The treatment was easy to follow and well informed. Thank you.

Pills by Post

Fantastic service, very informative, very friendly and reassuring. Thank you.

NUPAS Blackpool

I suffer with severe anxiety. The lady made me feel very comfortable and at ease with the situation, which reassured me that all the worrying I had in the morning leading up to the appointment was not needed.

NUPAS Woolwich

All staff were very compassionate and supportive, which made a difficult process feel much better. Thank you.

NUPAS Bolton

The midwife was a ray of sunshine. Thank you so much for your support.

NUPAS Twickenham

Staff very friendly and professional. I would recommend 100%.

NUPAS Tameside

Very professional and made me feel safe. No one judged my decision and gave lots of useful information. The midwife was very nice and welcoming.

NUPAS Surbiton

Friendly staff and a safe atmosphere.

NUPAS Manchester

All good thanks!

NUPAS Kilburn

Everyone has been really supportive, making me feel at ease and explained everything clearly to me. I feel like the service has been very helpful.

NUPAS Preston

The staff were very informative and supportive over the phone and at my face to face appointment. They paid attention to detail, listened to my concerns, reassured me, gave me time around my decision, and also gave me a full run through of the procedure and counselling options.

NUPAS Haringey

The nurse was very helpful, friendly, and explained the entire process very clearly. I was happy with the care and service. The process was very easy as well.

NUPAS Leeds

All the staff made me feel safe and calm. Thank you.

NUPAS Finchley

Staff are very friendly; I didn’t feel judged. Lots of information provided. Quick appointment referrals.

NUPAS Burton on Trent

All the people were very kind, and helped put my mind at rest when I was very anxious.

NUPAS Essex

Nupas staff are amazing. So kind, understanding in making me feel at ease. I would highly recommend them to anyone.

NUPAS Cannock

Really lovely and responsive team. I felt well listened to.

NUPAS Battersea

Every member of the team I spoke with was really supportive and informative. Thank you for being so lovely at such a difficult time.

NUPAS Stoke

The phone team were exceptional. Thank you so much for your support at such a difficult time.

Patient Care and Booking line

Everyone was very welcoming and professional at putting me at ease.

NUPAS Stoke

I was very anxious about the whole process, but the team were very supportive and helpful. Thank you for showing great kindness.

NUPAS Cannock

The clinic staff were well trained and very good.

NUPAS Burton-on-Trent

Everyone here was very loving, caring, making me feel welcome. They also supported me very well with good advice given.

NUPAS Manchester

All steps of the treatment on the phone and in person were very easy to understand. I was also informed about what was happening by the very friendly staff.

NUPAS Leeds

The service was excellent and made me feel comfortable even though I was very nervous and scared.

NUPAS Bolton

Everyone made me feel cared for and not judged. Thank you.

NUPAS Blackpool

NUPAS have a friendly and supportive service. Thanks for everything.

NUPAS Woolwich

The nurse who called me really helped me, giving me informative information. I felt very comfortable and safe. Thank you.

NUPAS Twickenham

All the staff were very kind to me.

NUPAS Surbiton

My experience was good. Nice people and nice service.

NUPAS Kilburn

Everyone was very welcoming, nice, friendly and kind. They were also gentle and sensitive. to my needs.

NUPAS Wandsworth

The lovely people I spoke to over the phone were very helpful, sending me a reminder message. Thank you to your team and the midwife and nurse for treating me. The receptionist was amazing.

NUPAS Finchley

The NUPAS team looked after me and explained everything well. They made me feel very comfortable as well. Thank you.

NUPAS Essex

Everyone was lovely, kind and personable making me feel extremely comfortable.

NUPAS Battersea

Thank you so much

NUPAS Abortion Pills by Post

Thank you NUPAS for being so nice and friendly. All the staff were professional.

NUPAS Stoke

The staff were exceptionally helpful and made me feel very safe and reassured. Thank you.

NUPAS Cannock

All the healthcare staff were very nice and understanding.

NUPAS Burton-on-Trent

Everyone from reception all the way through were super kind and friendly, especially with it being an overwhelming experience. It made the whole process easier.

NUPAS Manchester

All steps of the treatment on the phone and in person were very easy to understand. I was also informed about what was happening by the very friendly staff.

NUPAS Leeds

The service was excellent and made me feel comfortable even though I was very nervous and scared.

NUPAS Bolton

Everyone made me feel cared for and not judged. Thank you.

NUPAS Blackpool

NUPAS have a friendly and supportive service. Thanks for everything.

NUPAS Woolwich

The nurse who called me was really helped me, giving me informative information. I felt very comfortable and safe. Thank you.

NUPAS Twickenham

The clinic staff were all polite and respectful.

NUPAS Surbiton

My experience was good. Nice people and nice service.

NUPAS Kilburn

Everyone was very welcoming, nice, friendly and kind. They were also gentle and sensitive to my needs.

NUPAS Wandsworth

The lovely people I spoke to over the phone were very helpful, sending me a reminder message. Thank you to your team and the midwife and nurse for treating me. The receptionist was amazing. Thank you for the bottle of water you offered me.

NUPAS Finchley

I love how they respect and treat people, and also how they put privacy as their number one priority.

NUPAS Essex

The staff were very helpful and informative. I would definitely recommend NUPAS if needed!

NUPAS Battersea

Truly grateful for the service provided by NUPAS. The staff were all kind and great to speak to. The whole process from consultation to receiving the medication was extremely quick. The doctor I spoke to was brilliant. I’m grateful for the freedom of choice and quality of help provided.

NUPAS Abortion Pills by Post

The staff kept me at ease double checking everything with me. You have a lovely approachable team.

NUPAS Stoke

Absolutely everyone I spoke to at NUPAS showed me care, understanding and empathy in a time where I felt alone. I felt totally supported from the outset. Honestly, I will be grateful to you all forever. You made a horrible situation so much easier. You are all angels.

NUPAS Cannock

Everyone at the medical centre were very kind, and my appointment time was very quick. I was also very happy with my care.

NUPAS Burton-on-Trent

The staff were amazing and I felt comfortable and at ease. This is a brilliant service.

NUPAS Preston

All the nurses were really nice and supportive in a judgement free environment which made the whole process much easier.

NUPAS Manchester

The staff were very helpful.

NUPAS Tameside

Everyone that spoke to me have been fantastic. I felt comfortable and well looked after at every point of my treatment. Thank you.

NUPAS Leeds

The staff during booking my appointment, the telephone consultation and at the clinic were exceptionally good.

NUPAS Bolton

The nurses were exceptional. I felt in safe hands as they took me through all the stages of explanation that I needed. Nupas delivered a great service.

NUPAS Blackpool

I had a very good treatment by NUPAS and would recommend this service to others.

NUPAS Woolwich

Every treatment that was performed was very good. I liked the doctor’s care and empathy.

NUPAS Twickenham

Thank you Nupas for your services. I really appreciate the doctor for his patience and assistance in treating me.

NUPAS Surbiton

Everyone was informative. The midwife put me at ease with everything thoroughly. It was a great service.

NUPAS Kilburn

Excellent service, very helpful and caring organisation.

NUPAS Finchley

From the first call the service has been outstanding and made me feel respected and not judged. Your help was very much appreciated.

NUPAS Haringey

Every interaction at every stage was empathetic, caring and respectful. Thank you.

NUPAS Essex

Everyone that I came into contact with was very kind which I really appreciated during this stressful time.

NUPAS Battersea

“All staff were lovely making me feel safe, waiting times were good.”

NUPAS Battersea

“The service was very good and I would recommend this clinic to other people.”

NUPAS Essex

“Thank you for being very kind and understanding, especially the lady who performed my scan. Thank you Nupas Finchley :-)”

NUPAS Finchley

“The nurse who attended my appointment were very informative, kind, and reassuring, making me feel very comfortable and in good hands.”

NUPAS Haringey

“The staff were very friendly, and I never felt judged in the environment.”

NUPAS Kilburn

“There was safety, privacy, and brilliant care at every step. Thank you.”

NUPAS Surbiton

“Having an unplanned pregnancy was a very stressful experience, especially at this time of year. Nupas made everything manageable and much easier to deal with. Thank you for everything”

NUPAS Twickenham

“I had excellent service from my telephone consultation right through to my treatment at the clinic. Even my follow up treatment was excellent. Thank you.”

NUPAS Woolwich

“All members of staff were very lovely and understanding at both my consultation and in person at Burton Upon Trent.”

NUPAS Burton-on-Trent

“All the staff have been so kind and understanding. I was very grateful for all of the support given.”

NUPAS Cannock

“I was given a warm welcome by the Nupas team. They greeted me with a smile and I felt wanted and supported. My original appointment over the phone was very helpful and understanding. Thank you.”

NUPAS Stoke

“All the staff were very friendly and informative. I also felt very safe and relaxed. Thank you.”

NUPAS Blackpool

“Hey guys, Nupas Bolton have amazing ladies. Both of them were so sweet and welcoming. I do really appreciate their time and effort they give to customers. In all they, they are so kind even through the phone. I love this team so much. Thanks to everyone.”

NUPAS Bolton

“The nurse was very friendly and understanding, and I highly recommend this clinic.”

NUPAS Leeds

“The staff and clinician were amazing. I felt so comfortable. They made my experience a lot less scary. There was no judgement and they answered all my questions.”

NUPAS Manchester

“The members of staff made me feel comfortable and safe. All my fears were gone because of their cheerfulness and assurance. Thank you to everyone at Nupas”

NUPAS Stockport

“The nurse and the whole Nupas team were brilliant. A big thumbs up”

NUPAS Tameside

“I felt very safe talking to your team. Completely unjudgmental and for me having my first pregnancy this was a very scary and difficult decision to make so I felt really at ease making this difficult decision. Thank you so much for making me feel safe”

NUPAS Abortion Pills by Post

All the team we’re very caring and considerate. I was also treated with the utmost respect.

Stafford Clinic

The clinic was very confidential and gave good advice and support.

Stoke Clinic

The clinic welcomed me with open arms and made me feel comfortable and at ease. Everything was explained well and all my questions were all answered. I can’t thank everyone enough for all their continued support. Thanks to everyone involved.

Cannock Clinic

Everyone at the clinic was very supportive at a very difficult time.

Burton Clinic

Everyone was so lovely and helpful. The service was very quick as well.

Manchester Clinic

Nurse was amazing

Leeds Clinic

All the nurses were lovely, kind and caring, but most importantly non-judgmental.

Blackpool Clinic

All the staff were very nice and supportive.

Woolwich Clinic

I want to thank you for all your help and the fact that you sent me the pills the day after because I was losing my mind. I hope you get this message and I am forever grateful for everything. THANK YOU

Wandsworth Clinic

Everyone was very helpful, kind and I was seen very fast.

Twickenham Clinic

The staff are very friendly and focused, along with the great atmosphere. I am very satisfied.

Surbiton Clinic

I had anxiety when I first came here, but after seeing both nurses, they made me feel at ease. I was extremely happy that they put me in a good mood. They helped me understand everything. Thanks to the whole Nupas team.

Finchley Clinic

Both staff in person and on the phone were very professional, calm and attentive to my needs. I felt very comfortable throughout the treatment.

Essex Clinic

I would like to thank two nurses in particular, who made me feel as comfortable and informed as possible. Their reassuring words helped calm my state of mind. Thank you.

Battersea Clinic

“I would like to thank everyone at NUPAS for treating me with the utmost care, compassion and dignity today but in particular Antonio the nurse who looked after me from start to finish and really helped me get through it all – thank you so much.”

Patient

“Kay was very kind and no judgement at all, she shone out of all the staff. She was brilliant and an example of wonderful staff.”

Patient

“I was very scared to come here today but everyone I saw was absolutely amazing – very professional, compassionate and reassuring. Thank you for making a difficult situation easier. I am very grateful”

Patient

“The staff were extremely friendly and helpful. They made me feel as relaxed and comfortable as possible”

Patient

“I just wanted to say thank you – I never felt judged, just supported”

Patient

“Exceptional team of Doctors and Nurses. I can’t thank them enough for their care and support.”

Patient

“I just want to say a massive thank you to Darran, one of your Booking Advisors. I’ve never felt so comfortable , he constantly reassured me of all my options. He even went out of his way to give me extra advice and tell me about the counselling team. He is a real attribute to your team.”

Patient

“Thank you so much for everything you’ve done for me, from the bottom of my heart. You are honestly so amazing at what you do and amazing in general. Thank you for making me feel so safe.”

Patient

“Jordan is amazing, thanks for being so understanding and incredible at your job.”

Patient

“Laura is a credit to your team and most helpful. She makes you feel at ease.”

Patient

“I just wanted to say a huge thank you to you all. Coming into the surgery is a difficult decision in itself and an emotional rollercoaster, but you ladies made it a lot better. You are all amazing, lovely, nurturing people and I can’t thank you enough for helping me through such a hard time. Thanks so much x”

Patient

“To Helen at NUPAS.

I’d like to say how much I appreciate everything you did for me the other day. I know what I did took courage. And I know couldn’t have done it without you next to me guiding me through. It’ll never be forgotten”

Patient

“Fantastic service very compassionate staff”

Patient

“Very informative, patient and kind, especially as it is my first experience”

Patient

“None judgemental, very reassuring”

Patient

“Well informed, polite and calm during consultation”

Patient

“I cannot fault the service at all. Everyone I spoke to was brilliant. The nurse who did my consultation talked me through all the options and risks etc and was fantastic. I rang up twice during the process with questions and the on-call nurses were fantastic in answering questions.”

Patient

“The doctor I saw was great, really knowledgeable, non-judgmental and kind”

Patient

“The nurse that helped me was really nice and helpful she made me feel very good and have the best experience possible”

Patient

“Both nurses were very good at helping me when I was emotional. Very clean and pleasant surgery.”

Patient

“Very helpful and answered all questions asked”

Patient

“All of the staff were brilliant from start to finish”

Patient

“Really amazing service, the staff were kind and informative – thank you”

Patient

“I came in feeling very emotional and worried and I soon felt safe and understood again, thank you! This was my first termination and I was so scared but I couldn’t be more thankful for NUPAS”

Patient

“Everyone was so nice and welcoming and made me feel free to ask any questions”

Patient

“The booklet is very clear and easy to follow and staff are very welcoming and made me feel at ease”

Patient

“Very polite staff were so lovely and explained everything well”

Patient

“Explained everything so I understood fully, provided good care and support”

Patient

“Good service from start to finish, felt at ease. Thank you”

Patient

“Very personable midwife and doctor. I felt very well looked after.”

Patient

“Made me feel really comfortable and supported”

Patient

“My treatment was all completed over the phone and sent to me in the post. Really good service and support. The process was really straight forward and I felt so reassured and prepared by the information given to me.”

Patient

“The lady I booked my appointment with was helpful and very supportive”

Patient

“Nurses were very supportive and answered my questions in a way that I understood and was very patient”

Patient

“Very caring staff, made me feel at ease. I was very nervous about phoning”

NHS North Staffordshire

“I appreciate how kind and lovely the call centre operative was.”

NHS Stoke on Trent

“The service was great. Nurse Trevene was amazing and very helpful and supportive.”

NHS North West London

“Very efficient”

NHS South West London

“Very kind and understanding lady on the phone”

NHS North Central London

“I felt very supported. Great team”

NHS Bolton

“Everyone was pleasant and understanding and non-judgemental”

NHS Fylde & Wyre

“Felt supported by staff very polite, made me feel comfortable to speak”

NHS Trafford

“Kris the nurse is wonderful – an attribute to your organisation. She has helped to change my life”

Bolton Clinic

“Everyone was really lovely, kind and supportive. I’m happy I chose NUPAS Manchester for my treatment, the reception staff and nurses were always smiling, it was comforting”

Manchester Clinic

“Thank you for all your support, I came here alone yet I never felt like I was alone”

Manchester Clinic

“I recently attended NUPAS Surbiton. Amy and Tunrayo have both been amazing at advising me and spending time working through options. Amy has been particularly great in explaining all the medical processes and next steps. I have had personalised service. I greatly appreciate their time and effort. I was given reassurance at this very stressful time.”

Surbiton Clinic

“I visited NUPAS Stoke and was seen by Registered Midwife Nadine. Her levels of understanding and compassion were second to none and I felt listened to and supported throughout.”

Stoke Clinic

“I could not praise the staff enough, I was very well looked after”

Manchester Clinic

“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”

Manchester Clinic

“You have a really special nurse. Ade is an asset to your team. She was amazing.”

Finchley Clinic

“All staff were fantastic. My nurse was so lovely, I was very nervous and she made me feel calm and reassured. Thank you very much”

Stoke Clinic

“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”

Manchester Clinic

“Massive thank you for today Helen and Faye – I am so grateful for everyone’s kindness”

Manchester Clinic

“Phone service was quick and efficient. Very patient, understanding and soft spoken.”

Manchester Clinic

“Extremely professional and reassuring”

Bolton Clinic

“Nurse Ade was lovely – she made me feel very relaxed.”

Finchley Clinic

“very smooth, great help, no waiting time, superb support throughout”

Patient

“It was very thorough and comforting to be treated by such friendly professional people.”

Essex Clinic

“Extremely satisfied – the people I saw couldn’t have been better.”

Wandsworth Clinic

“Everyone was super nice exactly what is needed in this situation.”

Twickenham Clinic

“Tshaka was amazing. Fantastic service polite and professional”

Surbiton Clinic

“Everyone was lovely, the waiting time was short exactly what is needed”

Twickenham Clinic

“Really happy –Kind staff made a stressful situation simple.”

Wandsworth Clinic

“Very satisfied with the service from start to finish. Ade was great.”

Essex Clinic

“Smiley Nurse Ade – made me feel very comfortable”

Finchley Clinic

“Welcoming and friendly staff who made me feel at ease”

Stoke Clinic

“Very helpful-made me feel safe”

Bolton Clinic

“Phone service was quick and efficient. Very understanding and soft spoken”

Manchester Clinic

“Very helpful customer service all round”

Essex Clinic

“There is nothing to improve. The place is clean, receptionist was great. The doctor was very supportive and made me laugh through the whole appointment. Everyone is respectful. Very happy with my service”

Essex Clinic

“Everyone made me feel very comfortable”

Essex Clinic

“Cannot speak highly enough of all points of contact with Bolton NUPAS, doing a difficult job with huge empathy and professionalism. Felt 100% supported throughout. Don’t know what I would have done otherwise.”

Bolton Clinic

“I was seen by a nurse at Finchley who provided me with all information needed and even organised a follow up treatment for me. Really great service”

Finchley Clinic

“Literally every single staff member that I came into contact with was absolutely lovely and I felt so comfortable and treated with absolute respect so thank you.”

Stoke Clinic

“Everyone was very helpful”

Manchester Clinic

“Everything was great. The nurse was very nice I appreciate her and her understanding and time to listen to me”

Manchester Clinic

“Went smooth the lady that helped me was very helpful and reassuring:) God bless you all!”

Essex Clinic

“Very good service from the first phone call.”

Finchley Clinic

“The people I spoke to took all the stress out of the situation”

Surbiton Clinic

“The lady I spoke to was so lovely. She made me feel safe”

Bolton Clinic

“I felt very supported during what was a very emotional time for me. An amazing service”

South Manchester Clinic

“Thank you all for your support exceptional members of staff”

South Manchester Clinic

“Staff and nurse were so good, polite and explained everything properly Thank you”

Essex Clinic

“Exceptional and discreet service. Confidentiality. Kind and caring.”

Twickenham Clinic

“I applied for help on the Sunday, was called on the Monday and got an appointment on Wednesday- could not be happier with that turn around. Everyone at the clinic was super lovely and I felt safe and secure.”

Manchester Clinic

“All the nurses I have spoken to from consultation to appointment have been so informative, emotionally supportive and just lovely. Thanks so much, makes a difficult time so much easier”

Manchester Clinic

“The nurse was absolutely amazing and removed all my worries I felt super comfortable and at ease with her”

Finchley Clinic

“Thank you so much for kindness, respect and most importantly understanding”

Finchley Clinic

“Excellent sonographer who was clearly really experienced. Nurse also explained everything really clearly; listened to and responded to any of my questions”

Surbiton Clinic

“I was really nervous about today feeling very clinical and not very caring, thankfully I was very wrong and I felt incredibly supported and I had plenty of opportunity to talk through my feelings about the process, the midwife checked in with me to ensure I was making the best decisions for myself. I have the most respect for this midwife and I hope everyone gets to have as nice as an experience in what is such a difficult situation as I did.”

Cannock Clinic

“Every member of staff along the way was so kind”

Essex Clinic

“Everyone was lovely, and put me at ease, and I felt very looked after, both before and after surgery”

Manchester Clinic

“A very good service with friendly people”

Wandsworth Clinic

“Everyone was helpful and friendly”

Twickenham Clinic

“Reception and the nurse were very nice, and no one judged me”

Essex Clinic

“The nurse who saw me was lovely and amazing. She put me at ease, and explained everything to me”

Manchester Clinic

“All the staff have been so friendly and comforting. It made my difficult time less stressful. Thank you”

Cannock Clinic

“The service is great! It was as easy as it could possibly be. Everyone has been so nice and understanding”

Stoke Clinic

“The service I received was excellent! Nothing needs to be improved”

Bolton Clinic

“Thanks to everyone who looked after me from start to finish. I will never forget it and will forever be indebted to all of you. Thank you for your kindness and compassion”

South Manchester Clinic

“Your services are excellent, and you have an amazing team”

Finchley Clinic

“All the staff were lovely, and they made me feel comfortable and safe”

Cannock Clinic

“The lady that attended to me was lovely, and understood all of my concerns, before putting me at ease”

Stoke Clinic

“My booking was easy to make, I was seen straight away, and I felt comfortable with the process.”

Surbiton Clinic

“The service is wonderful, friendly and the staff are supportive. No improvement is needed”

Bolton Clinic

“The staff were kind, reassuring and explained everything that would happen to me”

Manchester Clinic

“The service and treatment that I received was impeccable. Everyone was so supportive, caring and understanding”

South Manchester Clinic

“The booking process was really easy. The service was fantastic and prompt”

Essex Clinic

“My treatment went very well. Thank you to all the staff”

Blackpool Clinic

“My nurse was very kind and compassionate. She enabled me to process my thoughts without fear of judgement”

Surbiton Clinic

“The person that spoke to me was super helpful, non-judgmental and overall lovely.”

Finchley Clinic

“The lady I spoke to made me feel safe and reassured”

Stoke Clinic

“All the staff were very helpful and gave me lots of information.”

Cannock Clinic

“The staff are really nice and understanding.”

Manchester Clinic

“Your Nupas team were very supportive, friendly and understanding. You have a great service. No further improvement is needed”

Twickenham Clinic

“I was made to feel really comfortable, and I didn’t feel judged about my decision. The nurse who attended to me was so lovely”

Leeds Clinic

“I was treated well by an amazing team of people. Thank you all.”

Stoke Clinic

“The service is absolutely brilliant. Everyone was so friendly at putting me at ease. Thanks so much, I’m so grateful.”

Stafford Clinic

“The staff were really friendly and professional. The service you offer is judgement free. Everyone that attended to me is a credit to the organisation.”

Manchester Clinic

“I was very happy with the service, and found it to be non judgemental, which made me feel at ease with the process. I would definitely recommend the service to others in my situation.”

Bolton Clinic

“The women on the phone were very nice and understanding. Overall, everyone has been very nice all the way through.”

Leeds Clinic

“The process was very quick and easy, and I felt very comforted and supported.”

Blackpool Clinic

“My worries were easily settled by all the staff members, and they were also very informative when I asked questions.”

South Manchester Clinic

“All the staff were so kind, not judgmental and answered any questions I had. Thank you so much for your kindness.”

Cannock Clinic

“The two nurses who treated me were amazing and caring. I am very grateful. Thank you.”

Twickenham Clinic

“All the staff have been polite, friendly and very supportive.”

Surbiton Clinic

“The person on the phone was very understanding.”

Essex Clinic

“The nurse who saw me was very friendly, caring, supportive and confident. She also answered all my questions.”

Finchley Clinic

“All the staff members were helpful and polite.”

Twickenham Clinic

“The staff were friendly and non-judgmental. You also provide a fantastic service.”

Surbiton Clinic

“I was seen quickly, and the staff were really nice and friendly.”

Battersea Clinic

“Your team were friendly and made me feel comfortable.”

Bolton Clinic

“The lady on the phone was warm. She made me feel ok for calling this service, and for making each step as easy as possible. I can’t think of any way this service could be improved. At every stage, I was supported by friendly professional staff who demonstrated empathy from start to finish. Thank you.”

Manchester Clinic

“When I arrived, I was very nervous about how the day would turn out. But all the staff calmed me down and assured me that everything would be ok. You guys are the best. Thanks.”

South Manchester Clinic

“I was treated with respect and empathy by the ladies at the Burton clinic today. They were so understanding and so lovely. Thank you so much for the work you do.”

Burton Clinic

“Everything went well and I felt really relaxed, due to the support of all the staff. No one judged me which made me feel so much better. Thank you”

Stoke Clinic

“All the staff were helpful, kind and friendly. Well done guys!”

Cannock Clinic

“The booking person was very nice, and an appointment was quickly made.”

Contact Centre

“The service that I received was very prompt, and the caller that spoke to me was very sensitive. Thanks so much.”

Battersea Clinic

“I was treated with respect and compassion on the phone, which I was very grateful for. Thank you.”

Essex Clinic

“Every single person I have been in contact with has been absolutely lovely and helpful. It has been a difficult process, but everyone has made me feel comfortable and safe. So thanks to all.”

Finchley Clinic

“Everyone I spoke to was lovely and supportive, and as a result I had a very positive experience.”

Surbiton Clinic

“The call centre person was understanding and polite, and all the people working in the company from start to finish were amazing. Thank you.”

Contact Centre

“Everyone was so friendly, polite and approachable to me. I was spoken to without any judgement at all and felt supported in my decision. Thank you.”

Manchester Clinic

“Thank you for your patience and care with me. From the moment I arrived, I was reassured and given all the help I needed whilst at the clinic.”

Manchester Clinic

“The nurse who saw me was nice and not judgemental.”

Bolton Clinic

“The doctor was knowledgeable and informative and took the time to explain everything to me. The receptionist was also kind and helpful, along with the amazing nurse. Everyone listened to me and were very caring.”

Blackpool Clinic

“The nurses were lovely and understanding”

Cannock Clinic

“The staff were very friendly and gave me a warm welcome.”

Burton Clinic

“The call centre people were very nice to talk to.”

Contact Centre

“All the members of staff were lovely, super helpful and very supportive.”

Stafford Clinic

“The nurse was very kind and caring and made me feel at ease. Everybody I saw was very caring and empathetic. I am very grateful to this service, and everybody involved were all so lovely. Thank you so much.”

Stoke Clinic

“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”

Manchester Clinic